Changes to the Terms of Use and Privacy Policy
Currently applicable documents
Revised documents
Document used for comparison ·
Why we are making these changes
- We replace fixed advance-notice periods with the changes, timing, prior notices and consent procedures that apply.
- We distinguish Help search from inquiries and emergency calls, and explain that external generative AI answers and translation are currently OFF.
- We clarify the international format of the same contact number and the English description of our intermediary role.
Compare the changes
Terms of Use · At a glance
Before
- Petit Stay is an online intermediary (mail-order intermediary) that helps parents and sitters exchange requests directly.
After
- Petit Stay is an online commerce intermediary that helps parents and sitters exchange requests directly.
Terms of Use · Petit Stay's role
Before
Petit Stay is an online intermediary (mail-order intermediary) that helps families visiting Seoul and independently working sitters exchange requests directly online.
After
Petit Stay is an online commerce intermediary that helps families visiting Seoul and independently working sitters exchange requests directly online.
Terms of Use · Help and inquiries
Before
This content is added in this revision.
After
Help lets you find published information about the service. Reading or searching Help does not submit a care request or send an inquiry to staff. Opening urgent-help guidance does not automatically contact emergency services or place a call. To make an inquiry or contact someone, use the corresponding option shown on screen.
Terms of Use · Changes to these terms
Before
When changing these Terms, we will post the reasons for the change, the main changes, the effective date and how to view the provisions before and after the change on the site beginning 7 days before the effective date. For changes unfavorable to members or otherwise material, we will give notice beginning 30 days before the effective date and provide any necessary individual notice to affected members.
After
When we change these Terms, we explain the reasons, main changes, when they apply and how to compare the previous and revised provisions through the service. For changes that materially affect your rights or obligations, we notify you individually before they apply and complete any consent or other procedures required by applicable law or contract.
Terms of Use · Contact
Before
Send questions about these terms to hello@petit-stay.com. You can also call 070-8985-9477.
After
For questions about these terms, email hello@petit-stay.com. From Korea, call 070-8985-9477; from outside Korea, call +82-70-8985-9477.
Privacy Policy · Sharing, processors and overseas transfers
Before
This content is added in this revision.
After
The currently published Help search finds prewritten guidance. Features that send customer input to an external generative AI provider for answers or translation are not enabled. Before offering such a feature, we will verify and explain the actual information processed, purposes, legal basis, recipients, processing countries, retention periods and rights procedures, and complete the required steps. This explanation is not itself consent to a new transfer of information.
Privacy Policy · Changes to this policy
Before
When we change this policy, we announce the main changes and effective date on the site beginning 7 days before the effective date. Important changes, such as expanding the information processed or the parties receiving information or entrusted with processing, are announced beginning 30 days before the effective date. Changes requiring separate notice or consent by law apply after those procedures have been completed.
These advance notice periods are Petit Stay's policy-change standards. They do not mean that the same statutory notice period applies uniformly to all changes. If additional procedures are necessary under previous notices or applicable laws, we also complete them.
The amended policy applies in accordance with its actual effective date and necessary notice and consent procedures. Information collected in the past and personal information remaining from ended service relationships are also processed after checking the processing basis at the time and whether any changes were lawful. Merely publishing a new policy or changing its effective date does not create consent or a processing basis that did not exist in the past.
Previous versions of this policy are available on request.
After
The main changes to this Privacy Policy and their effective date are published on this page. Where applicable law requires separate notice or consent, we complete those procedures. We also complete any additional procedures required under previous notices or applicable law.
The amended policy applies in accordance with its actual effective date and necessary notice and consent procedures. Information collected in the past and personal information remaining from ended service relationships are also processed after checking the processing basis at the time and whether any changes were lawful. Merely publishing a new policy or changing its effective date does not create consent or a processing basis that did not exist in the past.
Previous versions are available through the links to earlier documents on this page. If you cannot access them, contact hello@petit-stay.com.